magicJack Owner Dan Borislow Responds to Punishments, Violations, and More

The following is a transcript of Dan Borislow’s answers taken from an email correspondence earlier today. He addressed the punishments and violations outlined in the post below and in The Equalizer’s report. Borislow also lent some insight into other issues that have surrounded the team in recent months. Other than several grammatical edits, Borislow’s quotes are published verbatim.

 

Ed. note: Borislow says he found out about the point penalty after news reports initially surfaced. His response is as follows:

First of all I had no idea about a point penalty assessed to me. The league obviously has a leak and has had one since I started with them. In my book, we call people like that infidels.

 

The sign boards:

Let me give you an example of a few problems of the very poor business practices of the league and its bad deals. They did a deal with a field board company, whom alleges they have a deal with the our team but definitely has some type of agreement with the league. I went to negotiate a deal and when I accepted it, they said the deal changed. They then said if you don’t do our deal, we will charge you 150% penalties and/or interest charge. I told them I don’t do deals with organized crime. How does the league possibly subject its teams to this?

 

On the violation regarding the team’s non usage of Match Analysis:

Match Analysis is an unneeded expense. A video of the game would be much less expensive. The amount of hits it gets is weak.

 

The stadium:

They knew everything about the stadium and the problem we had getting one on such short notice. They never raised one objection and congratulated us on getting it. It has been perfect so far and a great place to play. There is a new stadium being built there for next year that seats 30k or something like that. It is grass and in great shape. The width is the same as a few other teams and the recommended size.

 

The website:

The website, there has been a transition of people in the league and my people who are real pros have had problems accessing the site and building it out. It is not as common as other software being used for sites. I anticipate it will be better next week.

 

On the team’s relocation:

The league did everything they could to lure me into saving them. I was allowed to play in South Florida as well as the DC area. So when I got in, they tried to steal the Washington Freedom name and said go play in South Florida. I told them I was fine using the uniforms made already, but they insisted to change them. Then I get a bill for this, when no other team got charged for uniforms. I refuse to pay. The league and its sponsors told me they wanted us only playing in South Florida.

 

On the penalties issued by the league:

If they can’t beat us on the field, I guess their only chance is to beat us off the field. I am sure they want to have the games on these embarrassing football fields with artificial turf when they take away all our points. Our team will play better as underdogs, because our women and most of the other players in the league thrive on being an underdog. I wonder how the other players on the other team will feel about not competing on a level playing field?

Tony D wears Adidas shoes to the game, but some of my people had unidentified clothes on and we get hit with a fine. The Boston player says we have the worst field (they must play on concrete in England) to a reporter and they do nothing. Our field is one of the top two. The Philadelphia coach says the officiating is terrible (it is) and they do nothing.

 

In other news, Hope Solo’s Twitter feed has mysteriously vanished. The league has released the following statement:

“WPS encourages the players and personnel in the league to use social media to their advantage to represent themselves, the league and the game in a positive manner.  We do not have any ‘editorial’ control over individual twitter pages and were not involved in the recent purge of tweets on Hope’s page.”

27 thoughts on “magicJack Owner Dan Borislow Responds to Punishments, Violations, and More

  1. Kilted Ref

    Well I for one am totally dumbfounded by these comments. I don’t know why I should be considering all that has happened. His responses just don’t add up. As a former season ticket holder (field level), we were once promised the folding chairs that we used on the field. Of course that, along with other promises were forgotten as time went on. I contacted folks at the SoccerPlex and the now minority owner’s management group and was told that “everything” that belonged to the Freedom was transfered to the new owner. I can only assume that this would include things like the sponsor’s sign boards, but then I’m speculating. Of course I can’t see the folks at the SoccerPlex wanting any of this material or wanting to store any of it either, if they were not going to be paid for it.

    I believe it was his intention to move the team from the beginning, as there was no effort to extend the the lease at the Plex. I sincerely doubt that the league would believe it was in the best interest of the league to move a team that had an average attendance of over 2500 to a stadium that would hold less than 1000 unless they felt that they were over a barrel. It doesn’t make financial sense and the league is about making money and surviving.

    This owner can continue to blame others for anything that doesn’t fit the way he thinks it should, but he has only himself to blame. Sure he came late to the table, but he should be honest and state that he was way over his head. If he was as smart as he wants to be, he would be looking for the best management team possible to get the team up and running. Waiting until the last minute for a stadium, offering no advertising or publicity, complaining that the cost of running a game was too expensive, failing to decide on a team name until after uniforms were made, should I go on?????

    We can always second guess and back seat coach the teams and the league, but hiding behind media blackouts, and failing to answer legitimate questions from the fans that support the league, teams and players is a slap in the face of the fans that pay for this entertainment. Some may say that the owners pay the players, but in reality, it’s the fans that pay in some form or fashion. If there was no fan base, there would be no sponsors, and such no league, and no teams. While there may be a few individuals that could afford to run a team without outside support (free games), most owners and investors, would like some return on their investment no matter how much they believe in the program and desire it’s growth.

    Reply
  2. MrTuktoyaktuk

    Why do I get the sense that the only due diligence the league did on this guy was to see if his check cleared. He’s likely to eventually tell the league to shove it and then they will have to decide. Or he’ll just quit and go on to some other diversion like monster trucks or lacrosse or disc golf.

    Reply
    1. StarCityFan

      Considering the state of WPS, that’s about the only due diligence they can afford. It was either let Borislow have the team on his terms or shut down the league.

      Reply
  3. adams

    These ranty, conspiracy theory-esque answers do little to increase his credibility. Nor does his use of words like “infidels,” “organized crime,” and “steal.” Really, infidels? Don’t go there.

    Obviously it is a two way street between an owner and the WPS, but Borislow does nothing to acknowledge any errors on his part. And I don’t doubt that the league tried hard to get his money, but “lure me into saving them?” Nobody forced him. Did he not read what he was signing into? No other owners have ever expressed any “conspiracies” by the league like these, so it’s difficult to believe him.

    Of course other owners and the WPS should take some blame for letting him in. I hope this can be sorted out.

    Reply
  4. TD

    “… represent themselves, the league and the game in a positive manor.”

    I once lived in a positive manor. It wasn’t as nice as that affirmative chateau I stayed in, or my uplifting villa in the countryside, but it was cool.

    (And since I’m playing grammar nerd: Mr. Borislow should watch those “whom’s.” They might look Nice And Fancy and Official And Stuff™, but they also look really silly when they’re used improperly …)

    Reply
  5. Becky

    Say it ain’t so! Hope got shut down! She’s the OchoCinco of the women’s soccer. Fight the power sister!

    Reply
  6. Jenny

    Mr. Boriscoleslaw’s bizarre circus tent management/Trump puffery AND Solo’s Twitter-vaporizing shtick happening at the same time is feeling a little like drinking that unwise, third banana-kiwi Daiquiri.

    Reply
  7. nickp

    MagicJack is a 3 ring circus. Players coaching themselves, an over-zealous owner, a lost identity, and a changed location. Can it get worse?

    Reply
  8. Soccer

    I understand what he’s saying…..look at most of the WPS Front Office….they have mostly all left because they know they needed to find new jobs because it was going down hill.

    I would agree that the MatchTracker gets barely any hits….WPS isn’t spending their sponsorship money in the right place

    Also Borrislow is right………..its so annoying seeing all the football lines at boston and philly.

    Reply
    1. WPSfan

      Match Tracker and Match Analysis are two different things. Fans and Media can access Match Tracker. Match Analysis is for the WPS teams, players and WPS officials only. Each game is videotaped and uploaded within 48 hours so each team can watch a game in it’s entirety. It basically saves teams time and money from having to travel to scout a game. It is also a useful tool for each team to analyze their own players, i.e. touches on the ball, shot selection, balls won and lost, etc.

      Reply
  9. Beau Dure

    Overnight update — Borislow (not verified, but not looking at all like an impostor) responded on my site, and Solo told Jeff Carlisle she didn’t delete her tweets.

    Reply
  10. random

    I love how Borislow says they assessed the point penalty to ME, really YOU are the TEAM now? How about to us or the team? My god the ego just keeps getting bigger. As I said an earlier post’s comments , we will never get the real story from him.

    I’m also sooo sad I missed the hope solo thing last night on twitter, stupid work dinner! Anyone have any of those tweets saved? I really would love to see them, the responses I saw on twitter showed it must have been quite the spectacle.

    Reply
  11. h

    I suspect at some point Borislow must have signed a document agreeing to operate under the rules of the league and agreeing to their oversight in some way. It appears to me with his stance on video submissions, team websites, league relationships with sponsors and media that he is the one that is most guilty of unilaterally trying to change the rules along the way.

    He appears to be some sort of criminal infidel…

    Reply
  12. grrljock

    Wow. The level of crazy is high. And this guy is a businessman? Also, I was willing to give Hope Solo the benefit of the doubt and at least consider her side of the story before this, but the last tweeting fiasco has nudged me to being skeptical of anything she says.

    Reply
  13. cow pasture alum

    I will repeat what I said on another blog: I was under the impression that this WPS club was to be a loss-leader that would publicize the magicJack product, much as the New York Cosmos of the old NASL were ambassadors for Warner Communications (although that was on a much larger scale, obviously). Do you think that events of the past several days would make the typical consumer more or less likely to purchase a magicJack product? Borislow is really shooting imself in the foot with respect to his principal business.

    Reply
  14. Tom Maegerle

    All we can hope for is he doesn’t fold the team in mid-season. Two management groups are organizing teams in Cali, and hopefully Chicago will come back next year. For this year, let’s look at the positive and see how well the Western NY team has worked out. They did everything right and are a top notch organization. I feel sorry for the DC fans who got shafted. Hopefully they’ll get a new team soon…

    Reply
    1. Jenna Pel Post author

      Every WPS franchise had to come up with a “down payment” around December of last year. That should theoretically prevent any more mid-season foldings.

      Reply
  15. CW

    The former cornerstone franchise of WPS is in shambles due to shoddy management by Borislow. This team pulled 3000 fans a game in a sweet stadium, if you have never been to the Soccerplex, you are missing an outstanding venue for soccer. You could not get even 1000 fans in Florida to the team’s premiere game? Nice advertising Mr. Business Mogul. The team still has a half-a$$ed attempt at a website – I build them it doesn’t take that long to write some code and post a current roster. Sir, if the league is poorly managed and full of “infidels” – really, you used the word infidels? then protect your investment and help them manage it. My concern is both as a fan and a father. My daughter and I used to attend Freedom games and she worked her tail off in her league to possibly play on that field someday – will the league still be there? Please WPS, remove Mr. McCourt, I mean Borislow from destroying the Freedom and bring it back home.

    Reply
  16. Anthony Hynes

    I have a problem with MajicJack and was in a chat with an agent after being on hold for almost an hour and the got dissconnected by the agent, I AM VERY MAD AT THIS POINT! The chat went like this………

    Please wait for a site operator to respond.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    You are now chatting with ‘Grace’
    Your Issue ID for this chat is LTK554022309177X
    Anthony Hynes: I can’t dial out on my phone, I can only dial out on the MagicJack interface on the computer. I have been trying to contact you guys for about 6 month but get discouraged with this “Live Chat”. I feel like MagicJack owes me something. I would like to SPEAK with someone one the phone to discuss this matter. I see that I can’t get the NEW MagicJack for the sale price anymore but I feel like I should be able to still since I am an existing customer.
    Grace: Hello, how may I help you?
    Anthony Hynes: I can’t dial out on my phone, I can only dial out on the MagicJack interface on the computer. I have been trying to contact you guys for about 6 month but get discouraged with this “Live Chat”. I feel like MagicJack owes me something. I would like to SPEAK with someone one the phone to discuss this matter. I see that I can’t get the NEW MagicJack for the sale price anymore but I feel like I should be able to still since I am an existing customer.
    Grace: Hi Anthony , good afternoon to you
    Anthony Hynes: HELLO, can we get on with the problem at hand?
    Grace: Please hold while I read your chats.
    Anthony Hynes: This chat stuff is wasting my time and is the reason I have NOT been able to get help before! My unit has been broken for months and I want compensation for my time and dissatisfaction.
    Grace: One moment please…
    Grace: your concern is cannot be able to dial using the telephone right?
    Anthony Hynes: YES
    Grace: I see.
    Anthony Hynes: You are starting to make me angry
    Grace: and for how long have you been with this situation?
    Grace: I apologize for my incontinent I am handling 5 chats right now I hope you understand
    Anthony Hynes: 6 months………I don’t have a lot of time to keep trying to chat with you all and therefore have not been able to contact you about this and now my subscription is up and I would like a GOOD deal on the MagicJack Plus…..and for wasting my time I feel like I should get a BETTER deal the $34.95.
    Grace: Just to let you know that we already ended the promo for the plus .
    Grace: and we do not have an access or anything concerning about it for it was on straight from our CEO’s office
    Anthony Hynes: I DON”T CARE!!!!!!! This is a customer service issue at this point and There should be some sort of compensation! I was telling people how great MagicJack was but now I think I will be telling people that it SUCKS unless you all give me some sort of satisfaction in the form of a GREAT DEAL….I thinking BETTER then $34.95!
    Grace: One moment please…
    Grace: I believe that I have already provided you all the information needed and that we are keep on repeating the same process. I would like to ask permission to end this conversation with you. Thank you.
    Since we haven’t heard from you, we must release this chat. Please click here should you need further assistance: http://www.magicJack.com/techchat
    You are not currently in a chat session.

    I don’t feel like Dan Borislow cares about his costomers he only cares about money. I WANT THIS PROBLEM FIXED!

    Reply
  17. T. Post

    Be extremely wary of considering MagicJack for your phone service provider. It IS cheap in price, but their phone/customer service assistance is almost non-existent. More important, though, is that your MagicJack device will work perhaps, at least in my experience, for 6 mths and then the quality becomes so poor, that you won’t be able to use it any further. I was a customer starting in 12/2009 and stopped using it after 6 mths simply because people i would call could no longer understand me (kind of like a phone being used underwater). I went to a better, major phone company, provider … Verizon FIOS …. for $25/month (in addition to having internet & tv svce) and ALL is fine. Now, in 2/2012, i just had an unauthorized charge for only $31.39 go through, so i then called MagicJack.com at 561 594 9787 and also went to their live cust-svce chat line. I spent an hour, since i was paying bills while doing this … and i ended up signing on to the chat svce 3 more times and, again after an hour at least, i never reached anyone by phone or chat. I would suggest thinking twice about using their service. Look at other reviews than just mine, and then make an educated decision. T. Post – Dallas, TX

    Reply

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